• Professional Resume
  • Brands
  • Merch
  • Contact
  • Professional Resume
  • Brands
  • Merch
  • Contact
name

Laurie Pierce

location

Arizona, USA

Email
laurie@lpiddycollection.com
linkedin
www.linkedin.com/in/lpiddy
Interests

Graphic Design, Podcasting, Streaming, Gaming, Pageantry, Volunteering

skills
  • Advanced Computer Skills
  • Advertising
  • Call Center Management
  • Canva
  • Coaching
  • Customer Service
  • Event Planning & Management
  • Google Admin Console
  • Google Data Studio
  • Google Workspaces
  • Help Desk Management
  • Higher Education
  • HTML & WYSIWYG
  • Inventory Management
  • IT Support
  • K-12 Education
  • Mandatory Reporter
  • Microsoft Office
  • Namely
  • Onboarding & Offboarding
  • On Screen Talent
  • People Manager
  • Process Improvement
  • Public Speaking
  • Recruiting & Hiring
  • SaaS Environment
  • Social Media
  • Team Building
  • Telephony Management
  • Test Proctoring
  • Training
  • Troubleshooting
  • Video Editing

years in customer service

19

years in it support

5

years in people management

9

years in education industry

12

Highly accomplished and dedicated professional possessing an unique blend of technical expertise, educational proficiency, and exceptional interpersonal skills, committed to delivering unparalleled results and fostering positive client relationships. Effectively resolved complex customer related issues, and successfully troubleshooted various hardware and software-related concerns. Supportive coach to help employees and contestants reach their peak performance through guidance, empathy, and encouragement while creating an environment where growth and success thrive. Known for my exceptional communication, adaptability, and leadership, I excel in cross-functional environments, bridging the gap between technical and non-technical stakeholders, and inspiring colleagues to work cohesively towards common goals.

LinkedIn Profile